Welcome to The Florida Cotton Company. We know you care about your privacy. We appreciate your trust and we thank you for your patronage.
If you purchase our products, then we require certain Personally Identifiable information from you to fulfill your order(s) and to process the charges associated with your order(s). This information includes your name, email address, shipping address, billing address, telephone number and financial data from your credit card. If we encounter issues processing your order, then we may contact you to request your assistance in resolving the issues.
If you subscribe to our email, direct mail lists, or participate in our Beach Club, then we maintain a record of your interests, shopping preferences and the purchases you make. We may combine all of this information with information that we acquire from our partners and from unrelated third parties.
We do not knowingly collect any Personal Information from anyone younger than the age of 18. We will delete any Personal Information collected that we determine to be from an individual younger than the age 18. If you are a parent or guardian of a child under the age of 18 and believe your child has disclosed Personal Information or other information to us, then please contact us at [email protected].
Like most online merchants, we may incorporate the use of contemporary online tracking technologies including “cookies,” pixel tags, web beacons, or similar online technologies to improve our website and online shopping experience. These technologies are used to gather non-personally identifiable information (i.e. your internet service provider, IP address, type of browser, online session travel, etc.). We may also use and aggregate this data to help improve our online shopping experience and to refine our marketing activities.
We use the information we collect to provide, protect and improve our products and services, to enhance our user experience and to communicate with you. We will not share, sell or rent your Personally Identifiable information with third parties without your consent. Although we reserve the right to provide such information to our employees, contractors and agents to enable these parties to perform services on our behalf in connection with fulfilling your orders, communicating with you, maintaining our digital platforms and to produce services on our behalf. We also reserve the right to disclose Personally Identifiable information if we are required to comply with; the law, governmental requests, or legal processes to prevent, investigate or prosecute criminal offenses on the integrity of our assets, employees, or associates.
We want to communicate with you only if you want to hear from us. We may communicate with our customers by email or by postal mailings. If you would like to be removed from our promotional email, or postal mailings then, please send an email to [email protected]. Please specify the list(s) – “Do Not Email”, or “Do Not Mail” – you would like to be removed from. Please note that requests may require up to ten business days to process.
Alternatively, if you do not want to receive promotional emails (i.e. not order-related) that notify you of new product arrivals, exclusive offers, or upcoming events, simply click the unsubscribe link provided at the bottom of any email. Please note, however, that this is for email only.
We do our best to provide you with a safe shopping experience. We have in place certain physical, electronic and managerial safeguards to protect the security and privacy of your personal information, but no security system, or platform that digitally transmits information can be guaranteed to be 100% secure. While we use commercially reasonable efforts to protect your information, we cannot guarantee the security of our technical platforms, the means by which information is transmitted between your computers and our technical platforms, or any information provided to us, or to any third party through or in connection with our website. Any information you provide to us is done so entirely at your own risk.